Frequently Asked Questions
Some of our most Frequently Asked Questions from our Customer Support Team.
For any additional questions or support please visit out questions page.
By default, you can visit out store to pay via all major credit cards, including American Express, through our local payment provider Stripe. Please have confidence in the safety of your information as Stripe is one of the safest and most well known payment provider throughout the world.
For any other requests or accommodations, please feel free to reach out to us here.
Yes, there is a discount for doctors. Please reach out to our Customer Support team here with your doctors’ license.
We offer many different shipping speeds and classes through the United States Postal Service that can be shipped throughout the nation.
We offer Priority Mail Express®, Priority Mail®, and USPS Ground Advantage™.
All of Refine MD Skin Care’s products are packaged with care in comfortable and specialized boxes made for skin care with fragile warnings for the United States Postal Service.
If products are received damaged or impaired, please reach out to our customer support team here, and refer to our return policy here.